Move In

Security deposit & first month's rent

Your security deposit must be paid in the form of a CASHIER’S CHECK OR MONEY ORDER payable to Onyx Property Management and is due at the time the Lease is signed. 1st month’s rent is due at time of move in. Future rental payments may be paid online through your Tenant Portal (preferred) or by personal check, cashier’s check or money order. 

Renter's insurance

Renter's Insurance is required on all of our properties at a minimum coverage of $100,000.

*Some properties differ on this coverage requirement.

Tenants are required to provide us proof of insurance prior to move in. If none is provided from an outside carrier, residents will automatically be signed up for our Liability to Landlord Program which is $10.50 per month plus a $3.00 Administration fee. These charges will be reflected monthly on the Resident Portal. 

Rent payment

Rent is due and payable on the 1st of each month and charges will apply for late payments per your lease agreement. Our preferred method of payment is through our online portal. Click on the Tenant Portal tab in the Tenants drop down menu. We also accept personal checks, cashier's checks and money orders. 

Bill payments

Please remember to always include your rental street address and unit on the face of the check for prompt & proper credit. Your bank can provide information on timing of automatic recurring payments, it is your responsibility to ensure they arrive by your rent due date.

Utilities

Utilities need to be put into the leaseholder name and account number provided to us prior to handing over possession of the property. Most units are responsible for gas and electric. Single family homes are responsible for water and sewer. Trash in the City of San Diego is covered by the city.

SDGE: (800) 411-7343

City of San Diego Water Dept.: (619) 515-3500

Sweetwater Water Authority: (619) 420-1413

Otay Water District: (619) 670-2222

City of Escondido: (760) 839-4682

Maintenance requests

Your property manager will be your main contact person for all issues that arise as long as you reside at the property. We request that all maintenance requests be presented in writing or submitted directly via the Resident Portal. 

Moving out

Before you move out, you must provide an advance 30-Day Written Notice to Vacate. Please note that you will be responsible for the full term of your lease should you decide to vacate before lease expiration. We do not allow early termination of leases until a qualified replacement party is found, otherwise the outgoing resident remains financially responsible.